Shipping Policy
Frank’s Shop Shipping Policy
Thank you for choosing Frank’s Shop. Please review our shipping guidelines below.
Order Processing
Orders are typically processed within 1–3 business days following payment confirmation.
Processing times may extend during peak seasons or due to operational variables. Please note that orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Times
Once your order has shipped, estimated delivery times are 7–14 business days.
These shipping times are estimates and are not guaranteed. Delivery timelines may vary based on:
- Carrier performance and volume
- Your destination location
- Customs clearance procedures (if applicable)
- Other external factors beyond our control
Shipping Confirmation & Tracking
You will receive a shipping confirmation email containing your tracking number once your order has been dispatched.
Please allow 24–72 hours for tracking information to update in the carrier’s system.
Shipping Rates
Shipping costs are calculated at checkout based on your destination and the selected shipping method.
International Shipping
We ship to a select list of international destinations.
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the sole responsibility of the customer.
We are not liable for delays caused by customs authorities.
Incorrect Address
Please ensure all shipping details are entered correctly at checkout.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
Delayed or Lost Shipments
If your order appears delayed or lost, please contact the shipping carrier directly using the provided tracking details.
For additional assistance, please contact our support team with your order number.
Email: support@franks-shop.com